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Rational oven service contracts and PPM packages

We are pleased to offer bespoke Planned Preventative Maintenance (PPM) Packages tailored to meet your requirements, including flexible payment options.

Benefits of arranging a PPM and Service visit with Keeling Catering Engineers:

hourglass iconLongest established RATIONAL UK Service Partner for over 32 years

military medal iconRATIONAL Service Partner of the Year Award winners

restore iconAll service calls are responded to within 24 hours

meeting iconService Contract holders have exclusive access to our Service Hotline open 24/7 

presentation iconSpecialist support available, such as bespoke training visits with RATIONAL Regional Managers

security iconOperational safety for everyday use

house pricing iconValue preservation of your investment

energy iconMaximum operational safety

check iconOnly genuine RATIONAL service parts are used and oven repairs are carried out to the highest standard by our fully trained and qualified Service Technicians

add favourite iconPositive influence on the service life of the cooking system

round pound iconQuantifiable operating costs

trend down iconReduces the downtime of your RATIONAL unit

Our Service Technicians are professional, approachable and reliable, consistently repairing ovens to a ‘first fix’ ratio of over 95%. Knowledge of technical data is kept up to date with regular in-house training and attendance on courses held at RATIONAL UK head office. Service vehicles are fully equipped with an extensive parts stock – keeping oven downtime to a minimum.

What your RATIONAL Service includes:

  1. Inspection of 90 points on oven
  2. Inspection of all water level sensors for descale and calibration
  3. Function test carried out to ensure components are working within their optimum limits
  4. Inspection and cleaning of all critical filters and replacement if necessary
  5. Inspection of door gaskets and door locks to ensure electronic components and cooking results are not compromised
  6. Inspection of the Care Control system and CleanJet® to ensure both are working efficiently to prevent scale build up
  7. Inspection of Electric oven heating elements to ensure optimum operation power
  8. Inspection of Gas oven burner settings and Flue gas settings to ensure safe operation
  9. Inspection of all water hoses and connections to help prevent costly water damage to key components
  10. Our fully trained RATIONAL Technicians will be available to answer any technical requirements or issues

Planned preventative maintenance packages


Fully comprehensive service package** Please contact for bespoke estimate

  • Fully comprehensive service package** Please contact for bespoke estimate
  • Includes:
    All callouts, labour and parts fitted*
  • Three planned service visit per annum
  • Care and Cleaning instruction carried out after service
  • *Exclusions apply to parts fitted
  • *All Rational units must be assessed and in full working condition before contact begins, at the cost of the customer




+ VAT (Per Oven)

  • Recommended for medium – high oven usage
  • Includes Silver service package PLUS:
  • 10% off all parts used during contract
  • Care and Cleaning instruction carried out after service
  • Free Chemical Bundle Rational
    Cleaner Tablets / Care Control Tablets for you oven delivered on your first maintenance visit
    (worth £134.00)




+ VAT (Per Oven)

  • Recommended for medium – high oven usage
  • Includes Bronze package PLUS:
  • An extra planned service visit (two in total)
  • One breakdown callout included – free of charge




+ VAT (Per Oven)

  • Recommended for low oven usage
  • One planned service visit within your business working hours
  • Rational approved service checklist issued after service completed

Regular servicing and maintenance of your RATIONAL cooking system will avoid dangers like scale build up (pictured below) which may compromise cooking results, increase energy consumption and running costs and ultimately lead to equipment breakdown.

What our clients have said

Request a Service or PPM Service by using our form below

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    Our contact details

    Contact us

    Unit 4 Priestly Business Centre, Warrington, Cheshire, WA5 1TF.

    Emergency 24hr Phone Lines

    07831 822176 | 07786 337915

    Opening hours

    • Monday 8:30am - 5pm
    • Tuesday 8:30am - 5pm
    • Wednesday 8:30am - 5pm
    • Thursday 8:30am - 5pm
    • Friday 8:30am - 5pm
    • Saturday Emergency breakdown cover
    • Sunday Emergency breakdown cover