Services

Services

Keeling Catering Engineers is an appointed Rational Service Partner, providing Rational oven servicing throughout the North West, North Wales and the West Midlands for over 28 years.

SERVICING & SERVICE CONTRACTS

BENEFITS OF ARRANGING A SERVICE CONTRACT / SERVICE VISIT WITH KEELING CATERING ENGINEERS

  1. Your Rational oven requires at least two service visits or more depending on usage a year to ensure optimum performance and reduction in downtime, Gas units are legally required to be checked on a six-monthly basis.
  2. Rational ovens contain various disposable filters that require replacement dependent on oven usage to ensure damage to critical components does not occur.
  3. Rational ovens may contain software which require periodic updates to enhance the units cooking features.
 

KEELINGS SERVICE CONTRACTS PROVIDE THE FOLLOWING

  1. Inspection of 90 points on oven
  2. Inspection of all water level sensors for descale and calibration.
  3. Function test carried out to ensure components are working within their optimum limits.
  4. Inspection and cleaning of all critical filters and replacement if necessary.
  5. Inspection of door gaskets and door locks to ensure electronic components and cooking results are not compromised.
  6. Inspection of Care Control system and Cleanjet are working efficiently to prevent scale build up.
  7. Inspection of Electric oven heating elements to ensure optimum operation power
  8. Inspection of Gas oven burner settings and Flue gas settings to ensure safe operation.
  9. Our fully trained Rational Technicians will be available to answer any technical requirements or Issues.

KEELING CATERING SERVICE PACKAGES

 

BASIC SERVICE PACKAGE – FROM £150.00 + VAT (per oven)

1.     One planned visit per year for sites that have low oven usage. (planned visits can be increased with an additional cost if required)

2.     Working Hours Inspection 8.30am to 5.00pm.

3.     Inspection in accordance of Rational planned service check list.

4.     Small adjustments (e.g. door adjustment) are covered with this service package.

5.     Spares parts/discount not included.

6.    Any further work while onsite with be discussed with customer and a costing will be provided.

 

PLUS SERVICE PACKAGE – FROM £400.00 + VAT (per oven)

1.     TWO planned visits per year for sites that have medium to high oven hours and varied usage. (planned visits can be increased with an additional cost if required)

2.     ONE call out included. (call out and labour saving of £115.00)

3.     Working Hours Inspection 8.30am to 5.00pm.

4.     Inspection in accordance of Rational planned service check list.

5.     Small adjustments (e.g. door adjustment) are covered with this service package.

6.     Spares parts/discount not included.

7.    Any further work while onsite with be discussed with customer and a costing will be provided.

 

PREMIUM PACKAGE – FROM £600.00 + VAT (per oven)

This package provides the customer with the highest benefit for extensive usage of the unit (s) and costings in advance.

1.  TWO planned service visits a year for sites with large catering facilities, increased operating hours and usage of oven (s) (planned visits can be increased with an additional cost if required)

2.     ONE call out included. (call out and labour saving of £115.00)

3.     10% of all parts used during contract period.

4.     Working Hours Inspection 8.30am to 5.00pm.

5.     Small adjustments (e.g. door adjustment) are covered with this service package.

6.     Inspection in accordance of Rational planned service check list.

7.     Any further work while onsite with be discussed with customer and a costing will be provided.

8.    Care and Cleaning instruction carried out after service; technician will explain how to carry out a Rational cleaning regime to ensure oven is running at optimum levels.

9.     Free Chemical Bundle Rational Cleaner Tablets / Care Control Tablets for your oven delivered on your first maintenance visit (worth £134.00)

 

Regular servicing ensures your oven maintains efficiency therefore providing reliability and performance – essential in busy professional kitchens.

Keeling Catering Engineers offers tailored service contracts to meet your individual requirements. All of our Service Engineers are Rational trained and qualified – attending service calls driving vehicles stocked with a wide range of spare parts and accessories.

Our prompt 24 hour call out for servicing and repairs keeps any downtime to a minimum.

In addition, we have been awarded ‘Service Partner of the Year’ status on numerous occasions, which is testament to the quality of our workmanship and the good, solid reputation established, both locally and throughout the UK.

Appointed by Rational

Established with Rational UK for 28 years.

24 Hour Response

All service calls are responded to within 24 hours

Specialist Support

Rational Service Partner Technical support available

Fully Covered

Installation, service and repair all provided.

Servicing

Service contracts tailored to meet customer requirements

Qualified

Rational qualified and trained technicians

Award Winners

Rational Service Partner of the Year Award winners.